202-Shampoo, Condition and Treat the Hair and Scalp

Unit Summary: 

This unit is about the skill of shampooing, conditioning and treating the hair and scalp using appropriate massage techniques and products for a variety of hair and scalp conditions. Providing aftercare advice is also included. 

To carry out this unit, you will need to maintain a high level of health, safety and hygiene throughout your work. You will also need to maintain a professional personal appearance and demonstrate effective communication skills.


Unit Aims: 

To enable you to: 

Maintain effective and safe methods of working when shampooing, conditioning and treating the hair and scalp

Shampoo hair and scalp 

Condition and treat the hair and scalp


Unit Outcomes: 

Upon successful completion of this unit you will: 

Be able to shampoo, condition and treat the hair and scalp 

Know how health and safety policies and procedures that affect shampooing, conditioning and scalp treatment services 

Understand the science of shampooing, conditioning and scalp treatments 

Understand the products and techniques used in shampooing, conditioning and scalp treatments


This unit is about styling hair using blow drying and finger drying techniques. 

Finishing hair using heated styling equipment is also required. A high degree of manual dexterity will be required to work on different lengths of hair.

To carry out this unit you will need to maintain effective health, safety and hygiene throughout your work. You will also need to maintain a professional personal appearance and demonstrate effective communication skills.


This course will cover the following topics:

Explore your Salon

SWOT activity

The ideal apprentice

The workplace guide

Values and behaviours


This course will cover hair colouring. There are resources to read through, activities, recorded webinars and a quiz to take which completes this part of the course.

This is the Colour Correction course. Learning materials for each unit are available for you to go through at your own pace with a quiz at the end of each section. Webinar resources are available for many of the areas you'll be working on. Your progress is tracked throughout the course.

This unit is about the important skill of consulting with your clients to determine their ideas and requirements. Making suitable recommendations for services and products based on this information and the results of your examination of their hair, skin and scalp is an essential part of this unit.

To carry out this unit you will need to maintain health, safety and hygiene throughout your work. You will also need to maintain your personal appearance and demonstrate effective communication and consultation skills.


This unit is about carrying out basic perming and neutralising services to the satisfaction of your client. 

You will be required to demonstrate a number of winding techniques and the ability to conduct a range of tests on hair. 

To carry out this unit, you will need to maintain a high level of health, safety and hygiene throughout your work.

You will also need to maintain a professional personal appearance and demonstrate effective communication skills.

This unit focuses on areas other than Hairdressing/Barbering and more aimed at Health & Safety, Data Protection, policies and more.